About Us
Acoustix Hearing was founded in October 2004 and is a New Zealand privately owned audiology clinic with a very strong emphasis on service excellence and customer care.
We have three main areas of focus, hearing technology, hearing assessments and hearing protection, where we undertake to provide the very best advice, products and service within our considerable abilities.
We will always offer the latest hearing technology. We use industry standard certified sound treated test facilities and equipment and we are accredited by government funding schemes like ACC, Accessable (EMS) and War Pensions.
We are easily found next to the Remuera public library and a stone's throw from the Remuera shops and close to the Greenlane motorway interchange. We have off-street parking available and are along major bus routes with nearby bus stops in either direction.
- Reception is open Monday - Friday 8.00am - 6.00pm.
- Clinic appointments are generally Monday - Friday, 8.30am - 5.30pm.
- Earlier or later appointments may be available upon request.
- Saturday mornings may be available upon request and are by appointment only.
- Home visits may be available under certain circumstances.
Eliza and Thomas have complementary skills in diagnostics and rehabilitation technology respectively and are acknowledged experts in their fields.
Thomas Müller - Hearing Aid Specialist & Managing Director
Thomas has over 20 years of experience in the hearing aid industry and particularly enjoys challenges and opportunities that leverage his expertise in the field. He is a qualified Audiometrist (Cert IV Audiometry, Diploma in Hearing Device Prescription and Evaluation, TAFE, NSW, Australia).
He originally started out in Switzerland as a qualified Precision Engineer, and further qualifications in Electronics and Microelectronics provided him with an opportunity to join a leading Swiss hearing aid manufacturer where he could focus on specialist hearing aid repairs and manufacturing.
After extensively travelling around the world, Thomas chose to settle in New Zealand in 1989 and joined a major audiology retail clinic to extend his knowledge on all brands and makes of hearing aids. He headed the clinic’s service department, which carried out repairs and in-house manufacturing of custom-made In-The-Ear hearing aids for the New Zealand market. While in this role, Thomas refined his knowledge on the comparative quality of hearing aid technology through visiting various manufacturers in the USA and Europe.
In recognition of his significant experience in hearing aid technology, Thomas was invited to join a leading hearing aid manufacturer in 1994 where he established a world-class production and service support for nationwide distribution, which contributed to company’s significant growth of market share in New Zealand during that period.
Thomas’ key area of expertise is in the technology of rehabilitative audiology and he has a long and substantial history of providing consulting advice to various audiologists within and outside of New Zealand on all aspects of this area.
“My commitment to you does not end after you’ve bought your hearing aid”.
Eliza Salcedo - Clinical Audiologist (BSc, MAud)
Originating from the Phillipines, Eliza obtained her Bachelor in Science at the Lyceum of Batangas and her Masters Degree in Clinical Audiology at the University of the Phillipines in Manila, which she completed in 2007. Her training was conducted at the Philippine General Hospital Ear Unit which exposed her to different and challenging cases, including different types of ear surgery, for example Cochlear Implants. Prior to pursuing her career as an Audiologist, Eliza worked for 5 years as an Audiometric Technician in a hospital setting. In addition to conducting diagnostic hearing assessments for adults and children, Eliza conducted Newborn hearing screening, balance testing, auditory testing and hearing aid fitting.
To further her career and clinical expertise in the field, Eliza and her family moved to New Zealand in 2009 and she recently joined Acoustix Hearing to predominantly work with the adult hearing impaired in the private sector.
“Helping the hearing impaired by applying superior hearing technology and enabling them to communicate effectively with family and friends not only provides an improved quality of life for them but provides me with incredible satisfaction having made a positive difference to a person’s life.”